We are committed to providing a high-quality complaints policy with legal process and due service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact Future Corporate Technologies Limited with the details.
Please note: Future Corporate Technologies Limited (FCT) has a sister company which has a corporate arm called Utility Works Ltd (UW) (11296710) The two companies are owned by the same director called Mark Crozier. Future Corporate Technologies Limited is powered by Utility Works Ltd.
Utility Works Ltd provides flexible purchasing frameworks and fixed energy contracts to Future Corporate Technologies Limited. This complaint procedure is applicable to both companies mentioned above.
We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.
What will happen next?